Things to know

CANCELLATION POLICY

A 30% deposit is required upon booking. Advances are refundable up to 30 before arrival.

We have the right to pre-approve your card before your arrival. Up to 30 days before arrival cancellation is free, 29 to 14 days before arrival 30% will be charged, 14 to 0 days before arrival 100% will be charged.

If the deposit amount does not exceed one night then an amount equal to one night is deducted.

In case of no-show or late cancellation, the total cost of the reservation will be charged.

Any cancellation or booking fee is charged by the property.

Additional costs will be paid at the hotel.

ACCOMMODATION POLICY

Sorry, we do not accept children under 13 and babies. Sorry, we do not accept pets.

Due to Coronavirus the schedules have changed.

Departure is until 11:00. Arrivals can now be made after 15:00 and until 21:30.

SECURE PAYMENTS

All payments made using the card are processed through the electronic payment platform of "Alpha e-Commerce" of Alpha Bank and uses TLS 1.2 encryption protocol encryption with 128-bit (Secure Sockets Layer - SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.

Privacy and data protection – Relevant legislation

We collect and process your personal data only when absolutely necessary. We will never sell, rent, distribute or publicize in any way your personal data.

If you are under 16 years old, you must have your parents’ consent before using the services of this site.

Along with our company’s internal IT systems, this site is designed to comply with the following laws/regulations regarding the protection of user’s personal data:

EU Data Protection Directive 1995 (DPD)

General Data Protection Regulation 2018 (GDPR)

How we manage your personal data

At lighthouse-apartments.gr we place the highest priority on the protection of your personal data and comply with the European General Data Protection Regulation (GDPR). We have taken the technical measures to ensure the protection of personal data while transmitting, managing and storing, but the nature of the internet is such that nothing can guarantee absolute protection. For this reason, you can also contact us by alternative means (e.g. by telephone).

Your rights about your personal data

You have the right to request details about the information we collect about you and to request us to correct inaccuracies in them, to object to or request the restriction of processing, as well as to request access, erasure or portability of your information. This does not include data that we are required to keep for administrative, legal or security reasons.

Under the laws of some jurisdictions, we may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardise the privacy of others, are extremely impractical, or for which access is not otherwise required by local law.

You may lodge a complaint with the relevant supervisory authority if you consider that our processing of your personal data infringes applicable law. Contact details for all EU Supervisory Authorities can be found here.